Understanding Disruptive Physician Behavior: A Deeper Approach
We offer an individualized program for disruptive physicians and surgeons. Our program goes beyond anger management and provides coaching for physicians who feel trapped, frustrated, or misunderstood. Disruptive physician behavior often includes unhelpfulness or rudeness but in some cases may deteriorate into abusive or even violent behavior. When doctors intimidate or disrupt their peers, or other staff members, medical errors may occur and patient safety is affected. It also contributes to poor patient satisfaction and increases the cost of care. Disruptive physician behavior is also a major factor in high nurse turnover and it is widely recognized that patient safety and quality of care depend on good relationships, communication and teamwork.
We offer our redesigned 12-session anger management and coaching program for physicians. All sessions are personalized and conducted via Zoom. These are NOT online classes or groups, but one-on-one coaching from physician to physician for anger management and much, much more...
📌 If you are a doctor...
remember, not all angry doctors are disruptive but it is a label used by some to describe a doctor’s behavior. If you, or a loved one, has started to develop issues with frustration and anger it is wise to seek help with an expert coach before this label is applied to you. In other words, it is best for you to get coaching and anger management training before it is mandated by someone else, like an administrator, disciplinary board or judge.
Some distressed physician programs paint a picture of a physician out of control. In our experience, when a physician is made aware of their disruptive behavior in an appropriate way, most are willing to make an effort to change their style of communication and explore the underlying reasons for disruptive behavior.
Some physicians are the victims of bullying from other members of the healthcare team, including administrators, nurses, and other doctors. One study suggests that physicians self-identify as victims of bullying more than nurses. Our course can help you develop the skills you need to respond to frustration, and bullying in an assertive, non-aggressive way.